Terms and conditions

Terms and Conditions

Payment

Wally and Whiz is set up to deal with a variety of the most common payment methods: Visa, Visa Electron, Mastercard, Mastercard Maestro, American Express and more. There is no surcharge for purchasing at wallyandwhiz.com.

The amount will be withdrawn from your card when the products are shipped from our warehouse. It is not possible to withdraw a larger amount than whas has been approved in the shop by you. The gateway used for payments is Quickpay.
All prices are charged in EUR. Any additional costs associated to toll is to be covered by the customer and is not the responsibility of Wally and Whiz. Prices on items outside of the EU are subject to a higher shipping charge than for Denmark.

Returns

We carefully inspect our products before shipping, and make sure to pack all products in a responsible way to create the best experience for the customer. Should the product for some reason not live up to the expected, the package can be sent back with a subsequent refund or exchange as the result. The cost of return shipment is on the customer, however the new shipment is on Wally and Whiz. Any return items should be sent to the following address.

Wally and Whiz Aps
CVR: 36505060
Walgerholm 9
3500 værløse
Danmark
E-mail: info@wallyandwhiz.com

Shipping

Shipping inside the EU is carried out with GLS, whereas shipments outside the EU is carried out with DHL.